Farm Fresh Kinnow

At Farm Fresh, we are committed to delivering
premium-quality, farm-fresh kinnow quickly, safely, and in perfect condition.
This Shipping Policy explains how we process, pack, and deliver your orders.

1. Delivery Locations

We currently provide fresh delivery within Pakistan in the following cities:

• Lahore
• Islamabad
• Rawalpindi

For bulk or export orders, customers can contact our team directly for customized
logistics and shipping arrangements.

2. Order Processing Time

• All orders are processed within 12–24 hours after confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.
• During peak kinnow season, processing may take slightly longer, but we always aim for the fastest dispatch.

3. Delivery Time

• Standard delivery time: 24–48 hours after dispatch
• Same-day or priority delivery may be available in selected areas (subject to availability).
• Delivery timelines may vary due to:
  • Weather conditions
  • Road or transport delays
  • High seasonal demand

We always strive to deliver as fresh as possible from our Sargodha orchards.

4. Shipping Charges

• Standard delivery charges may apply depending on:
  • City
  • Order quantity
  • Delivery urgency

Any applicable shipping cost will be clearly shown at checkout or confirmed via
WhatsApp/phone for manual orders.

5. Packaging & Freshness Protection

To maintain export-grade freshness and safety:

• Kinnow are hand-selected at peak ripeness
• Carefully sorted, cleaned, and graded
• Packed in strong, ventilated 10KG boxes
• Secured to prevent damage during transport

This ensures you receive sweet, juicy, and hygienic fruit ready to enjoy.

6. Missed or Failed Delivery

If delivery is unsuccessful due to:

• Incorrect address
• Customer unavailability
• Phone not reachable

Our team will re-attempt delivery once.
Additional delivery charges may apply for repeated attempts.

7. Damaged or Incorrect Orders

We take great care in packing every order. However, if you receive:

• Damaged fruit
• Wrong quantity
• Quality issue

Please contact us within 24 hours of delivery with:

• Order details
• Photos of the issue

Our support team will arrange a replacement or suitable resolution.

8. Bulk & Export Shipping

For wholesale, commercial, or international export orders:

• Custom packaging and grading available
• Logistics arranged based on destination
• Pricing and timelines shared upon inquiry

Please contact us directly for export partnerships.

9. Contact Information

Phone: +92-312-6225466
Email: info@sadiqfresh.com
Address: 90 SB, Sargodha, Pakistan

10. Policy Updates

Farm Fresh reserves the right to update this Shipping Policy at any time.
Changes will be posted on this page with the latest revision date.